CITATION
Jones, J. (2012). BYOD–is it Good, Bad or Ugly from the User Viewpoint? BYOD, from http://blogs.technet.com/b/security/archive/2012/07/26/byod-is-it-good-bad-or-ugly-from-the-user-viewpoint.aspx
URL
http://blogs.technet.com/b/security/archive/2012/07/26/byod-is-it-good-bad-or-ugly-from-the-user-viewpoint.aspx
Some useful pieces:
A user quote: A sad example of workplace pushing off its responsibility to workers.
A user quote: This article left out two key facts/ First,as happened in my case,
subsidies were offered to get people to turn in the company Blackberry,
and then once BYOD was entrenched the subsidy disappeared due to "cost
cutting". Second "BYOD" soon became a requirement and managers fully
expected employees to be on call at all times.
Our research found that 67% of people are using personal devices in the
workplace today, but only 53% reported having a policy in place
explicitly allowing such activity. For 23 percent the response was
either that no policy or guidance exists, or they simply aren’t aware of
what the policy is, and for almost a quarter (24%) there is a policy in
place specifically banning the use of personal devices in the
workplace.
Why is it so important to users to be able to use their own device?
There’s a reason that laptops, smartphones, and tablets come in a myriad
of shapes and sizes, running different operating systems, and with
different software available: people have unique, subjective opinions
about what works and what doesn’t, and it’s infuriating to work with
devices you’re not familiar with. Users chose their own device to meet
their personal needs, so they’re more comfortable with their personal
gadgets than with company-issued technology.
Another common user pet peeve is that organizations take too long to
deploy new hardware, operating systems, and applications. BYOD enables
users to embrace cutting edge technologies on their own, which reduces
frustration and leads to happier employees.
The first issue is money. When a company issues a laptop, or mobile
phone to an employee, it is understood that the company bought the
hardware, and is accepting responsibility for any monthly wireless
bills. When the burden for supplying devices shifts to the user, the
financial waters can start getting murky.
However, our research found that it’s more common for organizations to
allow personal devices, but not subsidize them. Many consider allowing
employees to bring their own devices into the work environment is its
own reward and don’t feel any obligation to offset those costs.
What about boundaries? When you have separate, company-issued devices
you can simply turn them off or walk away during off hours, or when
you’re on vacation. But, if you’re using the same device for both
personal and business use, it’s easy to blur those lines and have work
encroach on your personal time.
By: Nima Zahadat
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